Privacy Policy

Effective Date: 01/05/2025

AB1 Plumbing ("we," "us," or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data when you visit our website or use our services.

1. Information We Collect

• Contact Details: Name, email address & phone number
• Service Information: Details about plumbing requests or inquiries.
• Website Usage Data: IP address, browser type, pages visited, and interactions with our site.

2. How We Use Your Information

• Respond to inquiries and provide plumbing services.
• Send service confirmations, invoices, and updates.
• Improve our website and customer experience.
• Comply with legal obligations and safety regulations.

3. Sharing Your Data

We only share your data when necessary:

• With service providers: Trusted partners assisting in delivering our services.
• For legal reasons: If required by law or to protect our business.
• With third-party payment processors: To securely handle transactions.

Note: We do not sell or rent personal data to third parties.

4. Data Security

We take appropriate measures to protect your data:

• Secure servers and encryption.
• Access controls to limit unauthorized data access.
• Regular updates to ensure data security compliance.

5. Your Rights

Under UK GDPR, you have the right to:

• Access and request a copy of your personal data.
• Correct inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Object to marketing communications.

To exercise these rights, contact us at ab1plumbingservices@hotmail.com.

6. Cookies & Tracking

Our website may use cookies to improve user experience:

• Essential Cookies: Required for site functionality.
• Analytics Cookies: Help track usage patterns (optional).

You can manage cookie preferences in your browser settings.

7. Contact Us

For privacy-related inquiries, contact AB1 Plumbing at:

📍 AB1 Plumbing Services, South Wales, UK

📧 ab1plumbingservices@hotmail.com

📞 07425596446

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website, and continued use of our services means you accept these updates.